You can. We offer immediate order cancellations up to a limit of 24 hours after purchasing – so if you change your mind within that time – send us a message and we’ll cancel and refund you in full as soon as we get your request.
Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We’re confident our premium curated products selection will meet or exceed your expectations but if you want to make a return – please contact our support team at firstname.lastname@example.org and we will respond within 24 hours to assist with the process.
We accept all Payments by Visa, Mastercard, Google Pay, Apple Pay and American Express.
Currently we can offer standard shipping and priority insured shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We’ll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we’ll work it out with you. email@example.com
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you’ve purchased is out of inventory in your nearest location we’ll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.
Yes – we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax – we want your experience to be simple and efficient – just the way we like it.
USA and Canada: 5 – 21 days
Oceania: 7 – 21 days
Europe: 9 – 21 days
Latin America: 10 – 25 days
Other countries: 14 – 30 days
Orders can sometimes take 3-6 days to process after placing the order before shipping out.We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven’t received one or if the tracking number doesn’t work, no worries. Contact us and we’ll solve it!
If you need more detailed information, please shoot us an email at firstname.lastname@example.org and we’ll help you out!
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
Our Returns Policy timeframe is 30 days from when an order arrives at your address.
Customers will be responsible for paying return shipping costs.
Please feel free to contact us about returns at email@example.com
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!